By Chioma Obinna
Paelon Memorial Clinic, a multi-specialty hospital has bagged the 2018 SafeCare Facility of the Year award in Nigeria. The award which is one of the categories in the 5th Nigerian Healthcare Excellence Award, NHEA, focuses on SafeCare quality standards for healthcare facilities.
Receiving the award in Lagos, Paelon’s Chief Operating Officer, Unoma Grant, said they will continue to introduce new programmes and services to make patients’ experience and treatment meet international standards at affordable cost. In furtherance of this, Paelon recently established a Fertility Clinic as a Joint Venture with Lily Hospital.
Established May 2010, it has grown from an outpatient clinic to a multispecialty, patient-centered hospital with two locations in Lagos. In October 2016, it became the first hospital in Africa to be awarded the level 5 certification by SafeCare.
“We introduced SafeCare Facility of the Year Award in this 5th edition to emphasize the importance of quality certification and standardization in Nigeria’s healthcare facilities. NHEA partnership with SafeCare is to ensure that our assessment follows internationally acceptable standards,” said Dr. Wale Alabi, NHEA Project Director.
The SafeCare standards are designed specifically to target health facilities in low- and middle-income countries. These facilities operate in challenging environments that are often defined by staffing shortages, resource-restrictions, and inadequate infrastructure.
A wide range of facilities can be assessed using the standards, including public, private, and not-for-profit facilities ranging from health shops, to basic and primary health centres, as well as district hospitals.
Programme Director SafeCare, PharmAccess Foundation, Dr Ibironke Dada who commended Paelon’s management and staff for their strong commitment towards improving healthcare quality and patient safety, noted that it was just one facility in a country with over 30,000 health facilities.
“We are cognisant of this huge gap and will continue to work with government, regulators and health facilities to design quality improvement interventions as well as measure and benchmark the quality of healthcare.”