By Theodore Opara
GIVEN the need to ensure Kia customers get the best out of their cars, Kia Motors Nigeria has built a new state-of-the-art service centre to offer best-in-class service delivery to customers.
As a brand that’s ever vibrant and strives to make life richer everyday, Kia has redefined automotive technology with the new facility. The upgraded Kia Plaza promises to be one of the biggest service centres in the country with 81 service bays built to the exact standard of service facilities across the globe. At the new KIA Plaza, customers get the ACE advantage: affordable pricing; certified professional technicians; and exceptional service delivery. In addition, customers who visit the plaza from April 3rd till 13th will get a free vehicle health check and loads of other surprises at the plaza.
Located at 118, along the busy Oshodi-Apapa Expressway, in Isolo, Lagos, the new facility has much greater exposure to the adjoining Dana House along the expressway. Adorned with the new corporate identity for the Kia brand, the service centre is set to provide exceptional service delivery to customers and to also cope with the volume of ever-increasing Kia sales in the country.
Taking a leap to strengthen the brand’s customer service, there’s an increased number of service advisors and certified mechanics in the facility to offer real-time repairs on cars and increase the efficiency in service delivery to customers. The full-fledged Kia Plaza also has an ultra-modern body shop amongst other technical sessions to offer an exclusive range of personalised after-sales service for customers. With one of its kind see-through customers lounge, Kia Motors Nigeria prides itself on a transparent and fair service delivery and above all, allows customers to have an experience and a feel of how their cars are repaired.
The Chief Operating Officer, Mr Sanjay Tatpati says “the unflinching resolve to provide outstanding offerings and exceptional after-sales service has always reinforced the need to upgrade the Kia Plaza. Nobody knows your Kia like we do. To ensure your vehicle continues to perform at its best, our new ultra-modern Kia Plaza has the tools, equipment, and experienced professionals to maintain your vehicle and conduct any necessary repairs that may be required.