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Epileptic power: Ikeja Electric adopts discounts on outstanding bills

By Iloaze Blessed- Odidi

In an effort to facilitate debts owed the power industry, the management of Nigeria’s largest electricity distribution company, Ikeja Electric Plc, has commenced a Debt Discount Initiative for customers under its network.

Prepaid meters
Prepaid meters

The scheme, according to the company, which is designed specifically for unmetered Non-Maximum Demand (NMD) customers, was put in place to provide an avenue to support customers, especially those who are financially constrained by the present economic realities.

The company in a statement made available to Vanguard, said the opportunity provides various percentage discount options to enable customers pay off their outstanding bills and meet their financial obligations to the company.

The statement signed by its Head, Corporate Communications, IE, Felix Ofulue, said, “Ikeja Electric decided to introduce this scheme as a form of financial support to our customers who are willing to pay down on outstanding amounts owed us. By providing this discount to them, we also share part of the cost of the consumed energy.

“The three tier scheme provides a 10 percent discount for customers who owe between =N=50,000 and =N=100,000.00; 15 percent discount for those owing above =N=100,000 but less than =N=200,000 and 20 percent discount for customers who owe above =N=200,000.00.

“Customers are however required to apply to the company, stating if they wish to participate in the outright or instalment debt discount exercise.”

The company further stated that interested customers are encouraged to visit the Customer Care representatives situated at various Service Centers, Undertakings or Business Units closest to them for more details with regard to their application.

He added: “So far the response has been good and a further testimony to the fact that many of our customers are responsible citizens who given the right circumstances will rather pay than owe”.

Explaining further, he said, “the company’s efforts at easing transactions and payment options for customers was recently recognized at the 2016 Efficiency Awards, organized by the Nigeria Interbank Settlement Scheme (NIBSS Plc) where Ikeja Electric bagged the prestigious Cashless Driver Merchant Award.

“This was in recognition of her outstanding performance in driving the CBN cashless initiative by recording the highest Point of Sale (POS) transaction count on the National Central Switch (NCS) for the year 2015,” Ofuluo said.


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