September 14, 2015

NIBSS partners telcos to enhance BVN enrolment

By Babajide Komolafe
Nigeria Interbank Settlement System (NIBSS) has announced a partnership with GSM telecommunication providers to enhance enrolment and notification of Biometric Verification Numbers ( BVN ).

Announcing the partnership at a press conference in Lagos, Managing Director/Chief Executive, NIBSS, Mr. Ade Shonubi said that the partnership is about working with the telecommunications firms, to ensure that bank customers get the BVN. He said that for now only Etisalat and Airtel have  indicated interest in the partnership, adding that NIBSS is however hopeful that MTN and Globacom will soon be part of it.

Shonubi said that the partnership is about the convenience of those who have gone out to go and have their biometric captured. It is also a delivery of part of the promises made by NIBSS to improve process of enrolment for the BVN.

He explained that the partnership allows bank customers that have enrolled for the BVN to use their telephone number to request for their    BVN from NIBSS by dialling    the code *565*0# on any of the GSM telecommunications network. He said that only telephone numbers submitted by the bank customers to their banks while registering for the BVN can be used to access this service.

He said that once the customer sends dial the code, he would receive an SMS containing his BVN. He said in the case of customers who are yet to receive their BVN, they would receive a SMS which indicate that there BVN is not yet available, and a telephone number to make complaints or enquiries.

He disclosed that the service has already gone live on Etisalat network while it would go live on Airtel by Wednesday this week.

He said among other things the service will address the issue of customers forgetting or misplacing their BVN. He said it would also convince customers of the reality of the initiative and hence spread the news to others. He said in addition, the service would discourage those who have enrolled from re-enrolling because they are yet to receive their BVN.

Commenting on the partnership, Chief Marketing Officer Etisalat, Mr. Francesco Anjelone, said, “We believe that innovation in the direction of banking services is the way telecoms industry has to go. Integration of telecommunications with banks is a pillar for development. Etisalat is more than happy to have other telcos come join the partnership because as soon as we have the critical mass and everybody is on top of it there would be a creation of value for both industries. We will have growth opportunities whereby we have customers spending more on our services, and with banks, inside of a more secured environment.

Also speaking on the partnership, Mrs. Afolake Ogunbanjo,    Senior Manager, Value Added Services, Airtel Nigeria said, “Airtel is very excited to partner with NIBSS on this special project and we promise that the service will go live on Airtel network by Wednesday.”