Hyundai Motors Nigeria Limited, authorised distributors of Hyundai passenger cars and light trucks has restated its commitment to speedy and efficient after sales service support for Hyundai vehicles that are two years old and above.
The company which recently completed a complimentary service back-up tagged, ‘Free Service Scan’ for all owners of modern-day Hyundai vehicles is again accentuating the need for consistent after sales support.
Hyundai said this initiative is crucial for the sustenance of the Hyundai brand and the restoration of effectual customer-dealership relations that could help instil confidence in customers and owners of Hyundai automobiles that the dealership is always committed to making ownership of the brand a thing of joy.
Mr. Devi Prasad, service manager Hyundai Service Centre, Gbagada Industrial Estate Lagos Nigeria who recently gave this insight stressed the significance of this back-up to the growing demand for Hyundai vehicles in Nigeria.
He explained that being a global brand with reputation for excellent performance, Hyundai service centres in Nigeria can’t be an exception, hence the need to reposition its workshops to meet Hyundai global corporate identity for quality-service and customer satisfaction.
“This turnaround is germane to all Hyundai service centres across the country which essentially is aimed towards guarantying seamless access to Hyundai three S (Sales, Service and Spares) experience.”
The Hyundai 3s phenomenon is expected to give existing and future customers the convenience of complete one-stop facility covering all aspects of their vehicle ownership, Prasad assured.
He however added that the Gbagada-Lagos Hyundai service centre as well as all other service outlets in Abuja, Port-Harcourt, Kano and Calabar have been equipped with genuine Hyundai parts adding that qualified mechanics and the latest Hyundai global diagnostic system (GDS) to ensure prompt and efficient service delivery have been put in place.
According to him, said the new Hyundai powerful diagnostic tool offers several modern features such as the ‘Information Terminal’ housed in Panasonic’s Tough-book laptop, which allows diagnosis 24/7 via wireless communication as well as updates or reviews of parts and dialogue without wired connections.