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Banks recover N1m from ATM fraudsters

By Vincent Ujumadu

AWKA—THE battle   against Automated Teller Machines, ATM, fraud has yielded positive dividend in Anambra State with the recovery of N1 million in the last one month from fraudsters.

The South East Zonal Coordinator of the Consumer Protection Council, CPC, Mr. Tam Tamunokoubia who disclosed this during a meeting with bank managers in the state on ways to check ATM frauds in Anambra State, said that the money had been returned to the victims.

The battle, Tamunokoubia said, was being fought frontally by the Central Bank of Nigeria, CBN, the banks, and the CPC.

According to him, the CPC in Anambra State had in the last 30 days resolved five cases after thorough investigations, including the case of a woman who lost N1.9 million from her account in a bank within five months.

At the Awka meeting, however, the CBN Branch Controller in the state, Mr Azubuike Okoro expressed worry that commercial banks appeared not interested in finding a lasting solution to the problem of ATM fraud, wondering why only four banks could be represented in such an important meeting.

Okoro observed that it was the second time in a row that the 24 banks operating in the state displayed unserious attitude towards the issue and called for a change in attitude.
The meeting, however, called on banks to endeavour to resolve reported ATM fraud case within 72 hours, install active close circuit cameras for effective monitoring.

It also resolved that customers should be encouraged to change their Personal Identification code numbers from time to time and make telephone alert compulsory for all customers.
The customers were also advised  to desist from sending proxies to operate their ATM cards.

The banks were also directed to introduce more security devices, barricades, as well as step up efforts in responding to CPC, customers and inter-bank ATM- related enquiries.


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