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Standard Chartered emerges leader in consumer digital

Standard Chartered has been named the best regional consumer digital bank for Middle East and Africa for the fifth consecutive year. The bank also won the World’s Best Consumer Digital Bank by Global Finance for the sixth consecutive year. The announcement of the win came at the Global Finance Digital Bank Conference and awards dinner which recently took place in London.

Speaking about the repeated win, Jaydeep Gupta, Regional Head, Retail Banking for Africa and Middle East at Standard Chartered Bank  in a statement said, “We are delighted with this industry recognition. Winning the award for the fifth consecutive year is a testament to our continued focus in developing market-leading online and mobile channels that deliver easy, convenient banking to all our clients”

We have been investing in developing our digital banking solutions not only to transform client experience, but also to provide them with the highest levels of security. We continue to invest for long-term growth Africa and Middle East were digital technologies will shape the future of banking.”

The bank announced last year that it would invest USD1.5billion in technology over three years as such, the recent wins reflect the bank’s commitment to delivering the latest in digital banking innovation to its clients across Asia, Africa and the Middle East.

The bank also recently announced that it would be rolling out a suite of cutting-edge fingerprint and voice biometric technologies so clients can securely access their bank account balances, cards and investments using their unique fingerprint or voice as identifiers.  Reaching more than five million clients, this is the most extensive roll-out of fingerprint biometric technology by any international bank and a first in most markets.

Earlier in July this year, Standard Chartered announced the roll out of chat and video banking in nine markets by end of 2016 and, earlier this year, it launched a digital “bank on an iPad” in eight new markets.

 


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