Ikeja Electricity Distribution Company, IKEDC, said it has created an online platform to facilitate secure, convenient and more efficient payment options for IKEDC post-paid customers, for both energy and non-energy related bills.
The platform, which went live on August 1st, 2014, is available via the following options:
•IKEDC website: http://webpay.ikedc.com/pay using credit and debit cards
•Internet Banking portals of financial institutions with NIBSS e-BillsPay platform, and,
•Bank branches across Lagos State.
IKEDC said in a statement last week that the new payment process will ensure that post-paid customer accounts are credited promptly, avoiding unplanned service interruptions.
The power company said the development is in keeping with its commitment to enhance service delivery within its network, and being executed in partnership with the Nigeria Inter-Bank Settlement Systems Plc, NIBSS.
NIBSS is Nigeria’s central switch for interconnectivity and interoperability of payment schemes.
The Managing Director/Chief Executive, IKEDC, Mr. Abiodun Ajifowobaje, said, the initiative represents another milestone for the company as it continues to enhance customer experience within its network.
“This upgrade of our electronic bill payment process has been designed to deliver a more convenient, efficient and seamless experience for customers whilst paying their IKEDC bills. We urge all our esteemed customers to embrace the platform as we continue to work on ensuring enhanced power supply to our customers,” he said.