Samsung begins free service, upgrade on products

on   /   in Business 9:59 pm   /   Comments

BY EMEKA AGINAM
As part of  its after sales support, Samsung Electronics has begun Dr. Samsung Free Service Campaign train in Lagos for its customers.

The  free service campaign is a reaffirmation of  Samsung’s  commitment to providing its  customers with the latest, top quality products backed by superior service and a widespread after sales service network.

With this,  consumers of Samsung  devices such as mobile phones, television, audio visuals, digital cameras, I.T products and home appliances are to benefit from the free services and upgrade by  SmartCareengineers at special centers located in  Palms, Lekki, and Ikeja City Mall, Lagos, beginning starting from  tomorrow till Saturday.

It would be recalled that Dr. Samsung Free Service Campaign had  started in Abuja and  Port Harcourt earlier this month.

Products such as refrigerators, washing machines, room air conditioners and colour TVs over 22” screen size, according to Samsung  will be service at the customers’ homes.

Customers with other  products such as audio systems, DVDs, microwave ovens and 22” TVs are expected to bring  them to  special Samsung Smartcare  centers for servicing or upgrade.

Speaking on the free service campaign, Mr. Brovo Kim, Managing Director, Samsung Electronics West Africa, said, “Dr. Samsung is a reaffirmation of our commitment to providing our customers with the latest, top quality products backed by superior service and a widespread after sales service network.

Samsung is committed to showing our customer appreciation by providing follow up servicing on all of our products.”

According to him, Dr. Samsung offers free service or upgrade of all products bought in Nigeria which are under warranty  with  50 percent discount for spare parts on out of warranty items.

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