By Princewill Ekwujuru
LAGOS—Companies and corporate organisations have been advised not to outsource jobs just to save cost, but should do so based on the value to be derived from the outsourced job.
Participants made the recommendation at a two-day Outsourcing Expo in Lagos with the theme: “Managing the Successful Transition to Outsourced Services.” It was organised by the Association of Outsourcing Practitioners of Nigeria, OAPN.
The participants argued that companies should embrace outsourcing as a tool that will help improve their services.
The panelists at the expo which included Ayodele Jaiyesimi, Head, Human Capital Management and Development, First Bank Nigeria Plc., Mary Uriah, Human Resources Director, Flour Mills Nigeria and Lere Baale, Managing Director, Business School Netherlands were of the view that companies should think of the value to be derived from an outsourced personnel and inconvenience associated with outsourced job(s) and the value the company gets, noting that companies will lose value if they focus on cost.
The Expo resolved that when drawing the Service Level Agreement, SLA, the parties; the provider and the user should be involved so that there should be a sense of belonging where no one feels cheated.
The expo further said that even though the service provider owns the outsourced personnel, the outsourced personnel should not be treated as if he is not part of the organisation where he or she is posted to work.
Speaking to Vanguard, OAPN president, Dr. Austin Nweze, called on government to support outsourcing in whichever way, by regulation which will serve as a legal framework as the rules will help the association sanction erring members.
General Manager (Publications)/Editor-in-Chief, Vanguard Newspapers, Mr. Gbenga Adefaye, who spoke at the expo intimated the participants of the expansion drive of the company, saying that the company has started production in Asaba, the Delta State capital, a move that will enable the company take care of the South East and South-South geo-political zones in its distribution plan.