By JIMOH BABATUNDE
With few days to go to the 24th World Economic Forum on Africa (WEF), the management of the Official Host Hotel, Transcorp Hilton Abuja has assured the public of its preparedness to host a hitch-free event and provide a world class hospitality experience for all the visiting delegates.
Valentine Ozigbo, the MD/CEO of Transnational Hotels in a statement assured all the delegate of comfortable and hassle-free experience during their stay at the hotel, “We are proud to be the first hosts of WEF in the West African sub-region and we are set to create a refreshing hospitality experience for all the WEF delegates.”
Speaking on the preparation for the event, Etienne Gailliez, the General Manager said ’Transcorp Hilton Abuja has a long history of hosting large high profile International events, “we are known for being leaders in our field and for delivering customer-focused service to all our guests. We will surely bring this cherished history of service excellence and experience to bear on hosting the 24th World Economic Forum on Africa’
He disclosed that in the past week, the hotel’s team of over 1000 employees has attended special WEF orientation training sessions where the peculiar demands of the event and the delegates were highlighted with a view to meeting and exceeding the expectations of the delegates.
Etienne Gailliez added that in order to ease the flow of traffic in and out of the hotel, work is being completed on the modification of the former exit gate to serve the guests for both entrance and exit into the hotel.
“A VIP car park has also been completed on time to give the guests a better experience at the entrance foyer. The accreditation process for the event started weeks ago as only duly accredited delegates of WEF and personnel needed to manage the event would be allowed access to specific zones of the hotel.
He said “The hotel management is leaving no stone unturned to ensure that delegates to the WEF on Africa get a world class experience while showcasing the very best of Hilton quality service delivery and vintage Nigerian hospitality.”
On security concerns in the wake of recent happenings in Abuja, the hotel’s Public Relations Manager, Shola Adeyemo, said ‘the well-being, safety and security of our guests are of paramount importance and we continue to make every effort to ensure that all practices and standards are in line with strict safety and security regulations.