Airtel blames poor network service on terror attacks, flooding

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By Peace Onyeukwu

Airtel Nigeria has attributed flooding and attacks on its installations to the poor network services experienced recently. It said attacks on its 53 installations have disrupted operations in 193 sites across the Northern part of Nigeria.

This is also as the operator tasked the National Emergency Management Agency, NEMA, to make the restoration of telecoms facilities in flooded areas an important focus of its rescue efforts.

Airtel Nigeria’s Director of Regulatory Affairs and Special Projects, Mr Osondu Nwokoro, at a press briefing, weekend said that these disasters have resulted in the loss of telecommunication equipments, spiralling cost of maintenance in affected locations to thrice the normal rate, consequently leading to colossal financial losses and dipping revenues.

According to Osondu, the devastating  impact of the flooding in the Middle-Belt, South and Delta states has affected 32 installations and impacted on the overall operations of 41 sites across the region. He also said that the routine preventive 24 hours maintenance of its facilities in Adamawa, Gombe, Kano, Bauchi, Borno, Yobe and Kaduna states was stalled as a result of armed insurgency in parts of the North.

He also hinted that the flooding in Lokoja, Asaba,, Ugheli-Patani and Patani-Elele also caused damages on installations and loss of sites and fibre capacities.

He however revealed that in other to forestall future poor services, Airtel has taken decisive steps to mitigate the damage done to its facilities by sealing facility-sharing agreements with other operators as well as collaborating with security agencies to ensure maximum protection of telecom facilities across the country.

He called for expanded collaboration between the government and telecoms operators to tackle the persisting security threat to telecom installations and further emphasized the need for the National Emergency Management Agency (NEMA) to make the restoration of telecoms facilities in flooded areas an important focus of its rescue efforts.

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