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PHCN customers seek refund of deposits for pre-paid meters

Lagos – Some customers in the Ikeja Distribution Zone of PHCN are demanding refund of deposits they paid for pre-paid meters.

In separate interviews in Lagos on Friday, the customers said that they paid for the meters three years ago but they had not been installed.

Mr Christian Akamonu, Chief Executive Officer of the zone, told newsmen in October last year that the zone had more than 24,000 pre-paid meters for customers in the zone.

But customers in the zone said that the meters were not being installed after paying the required deposits.

Mrs Salami Adio, a banker, said that the PHCN management in the zone should give reasons for the delay in the installation of the meters, three years after they made the payments.

“I paid the sum of N57, 500 through a bank for a three-phase meter; which I believe is on the high side.

“The PHCN management should explain to Nigerians the circumstances that led to its inability to install the pre-paid meters after they had been paid for,’’ he said.

Mr Titus Thomas, a resident in Palm Groove Estate, said that he also applied for a pre-paid meter in 2010 which had not been installed.

He said that he decided to ask for refund of the money after several visits to PHCN office without positive response.

Mr Simpson Francis, a customer in Abesan Estate, said that residents in the area had not enjoyed three hours of uninterrupted power supply in a day.

He said that PHCN officials were still distributing bills and disconnecting customers in spite of the poor power supply.

This, he said, prompted the residents to pay for pre-paid meters which had not been installed until now.

Mr Omilani Ahmed, Chairman of Akute Community Development Association, said that it was annoying that PHCN had not installed the meters after PHCN had been paid.

Mr Jola Ogunlusi, President of Festac Town Residents Association (FTRA), condemned the erratic power supply to the area and said that installation of pre-paid meters was a way to check PHCN’s “crazy billings”.

He said that he had written several applications to both the Festac and Eko Distribution Zones of PHCN for pre-paid meters.

Ogunlusi advised government to investigate issues surrounding non-availability of pre-paid meters, adding that electricity consumers preferred pre-paid meters to the old ones.

“Some of us have paid for the pre-paid meters over seven months ago, but nothing is forthcoming,’’ he said.

Mr Pekun Adeyanju, Principal Manager (Public Affairs) in the Ikeja Distribution Zone, said that distribution of pre-paid meters was being done gradually.

He said that the zone was doing all it could to ensure that every customer got the meter.

“We have begun installation as promised, but it is being done on first come, first served basis.

“Every customer who has applied and duly paid for pre-paid meters will get his or her meter installed,’’ he said. (NAN


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