In just a few months into the Nigerian market, Panabiz has said that the demand for the newly introduced range of Panasonic Small Office Home Office (SOHO) imaging solutions is on the rise.
Mr. Kunal Malhotra, General Manager, Panabiz International Limited, at a customer forum in Lagos recently, explained that the success story of the new Panasonic KX-MC6000 Series, was because many of the top level executives always like to have access to a personalized multi-functional machine because of the nature of their business which involves some level of secrecy and confidentiality.
According to him, â€œwe view our customers as partners and we take pride in offering exceptional services for all our clients and so we decided to equip our clients with need- based solutions while simultaneously ensuring a quick and easy documentation process. The positive feedback we have received from our customer base is a solid indication that the new range of office solutions is a resounding success.â€ He noted.
Malhotra further explained that the company saw that there was a gap in the market for a middle range, low price product with the same features as the large MFPs and took advantage of that to provideÂ customers with a unique solution.
He explained that a huge amount of documents is generated on a daily and regular basis through printing, scanning and duplication which should normally be costly but with the new Panasonic KX-MC6000 Series imaging solutions documentation is now cost effective and has impacted positively on their overall business.
He however said that the company still expected demand for the new imaging solution to continue to grow dynamically over the course of the year as discerning executives take advantage of the new product for high quality resolution colour printing, copying and scanning.
For Malhotra, the SOHO consumers have been able to reap the twin benefits of quality machines backed by the strong and reliable after-sales-service offered by Panabiz. â€œWith 19 years in operation, Panabiz has steadily moved up in prominence in the industry with an ever-increasing market share in the office automation and telecommunications equipment market. By adhering to the corporate
philosophy of customer satisfaction through high quality service, we have grown from strength to strength becoming a total solutions provider to an array of satisfied and long-standing customers in the banking, oil & gas, construction and Engineering sectorâ€ he added.