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Protest as airline serves passengers stale snacks

By Kenneth Ehigiator
Shock, disbelief and confusion Thursday trailed IRS Lagos-bound flight 3300 from Abuja, as passengers engaged the cabin crew in a war of words over stale snacks served on board.

Trouble started when some passengers raised their voices against the mucor-infested snacks the cabin crew served on-board the plane that took off from the Nnamdi Azikiwe International Airport at about 1:45 p.m.

But the airline’s Director of Operations and Commercials, Mr. Kenneth Wemambu, told Vanguard on phone last night that it was not possible for stale snacks to be served aboard its flight.

He said the airline had been dealing with Big Treat until Chivita joined the fray a few days ago, adding that the snacks that caused the embarrassment aboard the flight was supplied by Chivita.

“We have invited Chivita to come and explain to us what happened.  We have been using Big Treat, but only a few days ago, we included Chivita after they had introduced their business to us and we tested their product,” Wemambu said.

He extended the airline’s apologies to the passengers, saying IRS had always taken seriously the interest of its passengers.

A source told Vanguard that the situation aboard the airplane, Fokker 100, would have degenerated, but for the pleas and apologies rendered by the cabin crew, who were said to have also feigned ignorance of the expired snacks.

According to the source, the snacks had mucor, which was an indication that they had expired.

According to the source, “it was an Indian national who first noticed the expired snack when he was served. He opened the snack wrapped in a nylon pack, and was about eating it when he discovered mucor in it. He shook his head in disbelief and raised an alarm.

“His scream attracted the attention of the cabin crew, who begged that the passengers should bear with them and tried to make up for the embarrassment by serving each passenger additional packs of fruit juice.”


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