The Managing Director, Visafone, Mr. Ninan Thomas has said that when Visafone came on board February 2008, notÂ many people, particularly those in the telecoms industry envisaged that the ICT company would record giant strides within the shortest possible time.Today, the company is not only at the forefront of providing quality services, but also maintains a leading role as an ICT provider.Â Less than two years down the line, the company has not only embarked on measures to reposition activities in the telecoms industry but has offered its teeming subscribers a renewed joy of communication.
Thus it has consistently played a leading role as an ICT company ofÂ repute with the launch of new and exciting packages aimed to change the lives of its subscribers and further offer them a new platform of joy.Within few months of its operation as a telecoms provider, Visafone dominated other major players in the industry and was voted The Best ICT Company and Best Telecom Brand in 2008.Added to this, the company amassed over 3 million subscribers after 16 months of operation and crossed the 1million subscriber mark in just 6 months from its launch in February 2008, thus, recording an unprecedented industry milestone as the fastest growing mobile company in Nigeria.
So far, the company has maintained and kept to its vision, which is to be a market leader in the provision of telecommunication services, to be the telecommunications service provider of choice, to deliver good returns to shareholders and maintain sound financial health and above all, to be a good corporate citizen in its country of operation.
Visafone believes in bettering the lives of its teeming subscribers which cuts across the nation and that they should enjoy quality and clear services.
To this end, the company has its service anchored on the equation V=QC2 where V stands for Visafone; Q is for Quality of Service; and the Cs are for Clarity and Coverage. Among other things, the company has its brand values anchored on passion, vibrancy, freedom, ease, communication and superiority. The company also hopes to be among the top 3 telecoms operators in the country by 2012. Aside crossing the 1million subscriber mark in 6 months, amassing 2.5m in 10 months and extending its coverage to 20 states and over 160 cities and towns in Nigeria, the company has been honoured with a swing of industry and consumer awards.
Visafone boast of severalÂ awards which include best new Entrant at the NITTA awards 2008; Best Emerging Brand at the City People Awards 2008, Best Brand of the Year at the Telecom News Awards 2008; Most Youth Friendly Telecoms Company at the National Youth awards 2008, Best Brand at the COBRAA awards 2008 as well as best ICT Company of the Year at the THISDAY Awards 2008 amongst others.
The companyâ€™s distribution/handset mission is driven by the belief that the success of a telecoms operator is predicated upon its ability to achieve scale in its operations, supported by operational efficiency backed by the appropriate capital structure.Â Bulk purchasing ofÂ handsets has enabled Visafone to reduce the cost of handsets to customers and create a self-propelling cycle of increasing subscriber numbers.Â In order to achieve its ambitions, the company has developed five key themes that under-pin its game plan:
As part of efforts aimed at fast tracking growth and development, Visafone through the provision of cutting edge communications infrastructure offers efficient services that have over the years ensured excellent customer service, unequalled clarity, the widest coverage and seamless connectivity.