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How Swift networks restores full internet services to customers

At the wake of the down    time in internet services , occasioned by the cut in the Benin Link of the SAT3 submarine system, a leading broadband internet access provider, Swift networks limited, said it  has restored full internet services to its subscribers despite the cut in the SAT3 backbone cable .

The company said that was possible it activated it’s redundant capacity on another backbone into Nigeria, adding that the retention of backbone capacity, though an expensive strategy, has been a standard practice by the company.

The practice according to Swift, enables it to maintain its Service Level Agreements (SLAs) with its clients who run mission critical operations.

General Manager, Operations Department of the company Mr. Nkem Anigbogu said that “we guarantee 99% uptime to our subscribers, despite the difficult operating environment in Nigeria. Designing redundancy into everything we do is expensive but enables us to meet our subscribers’ expectations. It also accounts for the premium pricing of SWIFT’s services’.

Also, the company’s General Manager, Sales and Marketing, Mrs. Jacquie Onyejiaka-Nwandu, added that “Non SWIFT Subscribers can get full broadband speed internet access on a pay-as-you-go basis at any of our Hotspots while the current disruption of internet services in the country lasts,”


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