THE Chief Executive Of ficer of Huawei Nigeria, Mr. Walter Ji Rengui has commended Etisalat Nigeria on their rating as the best GSM service provider by the Nigerian Communications Commission in its recent Quality of Service Audit. This audit was conducted to determine the performance of the various mobile operators in the country.
Commending the management of Etisalat Nigeria, Ji Rengui said that strategic partnerships such as the existing one between Huawei and Etisalat will go a long way in reinforcing the GSM industry in Nigeria.
â€œAs one of the most important strategic partners of Etisalat, we have seen the strong leadership qualities of Etisalat Nigeria and its desire to take telephony to the next level. This award is a confirmation that we have chosen the right partners to provide the best GSM service in Nigeriaâ€, Ji Rengui said.
Etisalat Nigeria was adjudged the best service provider for the month of March 2009 by recording the number 1 position in 4 out of the 5 key Quality of Service performance indicators. This Quality of Service rating, which was released recently in Abuja by the NCC, reported Etisalat as recording the highest call set up rate of 98.09 percent. Call set up rate measures the ease with which calls are established or set up. A higher value implies that over 98% of attempted calls on the Etisalat network were successful.
The NCC QoS performance report also showed that Etisalat had the lowest congestion issues in all three measures assessed by the NCC. This indicated that customers on the Etisalat network are adjudged as getting the best service from their network with fewer dropped calls and calls connecting easier.
In response, the CEO of Etisalat Nigeria, Mr Steven Evans also commended Huawei for their support in ensuring the delivery of world class services and implored them to continue in their efforts at helping Etisalat roll out the best network in Nigeria. â€œWe acknowledge that we would not have been able to be the best but for the support of our partnership with yours and other top class organizations.Â We urge you to keep up the hard work as we continue to roll out our services in Nigeriaâ€, Evans said.